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STRATEGIC PLAN FOR 2011-2012

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The University of Missouri School of Medicine is focused on achieving the following strategic goals by the end of calendar year 2012. The goals were created to improve service to the school's primary customers — learners and patients — through targeted enhancements to medical education, research and patient-centered care. Performance measurements connected to each goal will allow the school to gauge its progress and competitiveness on a national level.

The medical school completed this strategic plan in July 2011. School leaders spent more than eight months defining the school's mission, vision and values; analyzing the school's strategic advantages and challenges; and identifying goals and objectives for the following year. The extensive planning process also involved collecting input from all employees and learners; working in close collaboration with MU Health Care and other partners; and articulating how leaders should set and achieve goals.

Strategic planning and other efforts at the medical school follow the Baldrige performance excellence framework for quality improvement and innovation. The MU School of Medicine adopted the Baldrige framework as its management model in 2009 under the leadership of Robert Churchill, MD.

Education

1. Ensure graduates are qualified for the next step in their careers

Medical students: 100 percent of graduating seniors participating in the Match program will have a residency position by Match Day.
Residents and fellows: 70 percent of residency programs will have their graduates pass board certification exams at a rate at or above the national average.
PhD and master's degree students: 100 percent of graduates will receive a desired position upon being awarded their final degree from MU.

2. Ensure learners are satisfied with their overall educational experience

Medical students: More than 90 percent of medical students will report that they were satisfied or highly satisfied with the quality of their education.
Residents and fellows: At least 80 percent of residents and fellows will report that they were satisfied or highly satisfied with the quality of their education.
PhD and master's degree students: Create a tool for measuring student satisfaction and identify national comparative data for determining benchmarks.

Research

1. Ensure outstanding research productivity

Increase total research expenditures by 10 percent annually.

2. Ensure outstanding research quality

Increase percentage of externally funded research applications by 10 percent annually.

Patient Care

1. Improve patient care access and satisfaction

At least 70 percent of clinics will make appointments available within 10 business days after an appointment is requested.
At least 80 percent of inpatients will report that their physicians "always" communicated well.

2. Improve patient outcomes

Improve the risk-adjusted mortality index for inpatients at the rate required to become a top quartile performer among academic health centers by the end of 2014.

Resources

1. Improve financial resources to support education, research and patient care

Increase school revenue by 7 percent annually.
Secure funding to expand medical school enrollment by 30 percent and develop a clinical campus in Springfield.

To provide feedback about the School of Medicine's strategic plan, including ideas for helping the school achieve its goals, please send email to mumedicine@missouri.edu or call (573) 884-0298.

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Revised: April 05, 2012 - Copyright © 2011 - The Curators of the University of Missouri.
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